We're like onions...and chameleons
NACMA. It’s our favorite event of the year! It’s when we get to see all of our clients and friends, new and old, from near and far. Aside from a few trips to campuses for photo/video shoots throughout the year, we don’t get to hang out with our clients in person. That’s why we love NACMA! We get to see everyone, show you what we’ve been up to lately, and talk about plans for the upcoming season.
As always, we will be set up at our booth for both days. #306. Come see us.
Having clients all across the country means my communication relies mostly on emails and phone calls. It’s amazing to me how connected I feel to clients I’ve been working with for a few years, that I forget I’ve never actually met them in person. It’s interesting to me to continue to learn about people’s personalities through email…the way they say hello, the way they sign off. As Shrek says, we are like onions – you have to peel the layers back. And it’s true!
Something I’ve been trying to do more is set up video calls with clients. To me, they are more engaging and personal than a phone call. I get to see your smiling faces, and it makes me feel even more like a part of your team. #teamwork
Not only do I get to know you better as a person at NACMA and through our communication, but I feel that it helps me do my job more efficiently. As I get to know you and your brand, I am able to better proactively think about things you will like. I can anticipate what might work for you or how to better approach a project.
I know I talked about onions already, but sometimes I feel like a chameleon, too. Each one of you is different in terms of brand and as a person. Some like to chat and talk about anything and everything, and some like to get straight to the point. Over time, I continue to pick up on how to seamlessly blend with each individual.
I can’t wait to see y’all in a few days!