Snapchat: What You Need to Know
Everyone seems to be talking about Snapchat as the hot new social media platform. Actually, it really isn’t that new. Snapchat first made an appearance in 2011. Let’s put some perspective around that. Remember the hit song “Friday” by Rebecca Black? What about the wedding of Prince William and Kate Middleton? The final installment of Harry Potter was released. Yeah, Snapchat has been out that long!
The platform has made some major strides the past year that have contributed to its growth. Here’s what you need to know about how Snapchat is growing up.
1. Millennials and Gen Z have gotten on board.
If you want to connect with younger generations, Snapchat is where it’s at. The platform is basically a glorified emoji creator, so it really resonates with consumers who have embraced the emoji trend.
Millennials and Gen Z use the platform to communicate with their friends in fun creative photos. If your brand wants to reach users via Snapchat, keep that in mind. Snapchatters want to be entertained, not sold to. If you decide to add Snapchat to your marketing mix, do it with content that leans into the fun, quirky aspect of the platform.
2. It’s not permanent.
Snapchat deletes all content after a 24 hour period. With social media being so prominent, a lot of users try to keep their channels clean and concise. The fact that Snapchat does the work for them has contributed to the platform’s popularity.
As a marketer this can be confusing. How do you maintain a channel that doesn’t have content on it? They key with Snapchat is maintaining a consistent presence and voice. NASCAR is a brand that currently does this well. They have a staff member who controls their Snapchat and is constantly adding new content.
Snapchat users love a fun, interactive geofilter because it’s a way of being in the moment in a particular location.
As a marketer you can log into the backend of Snapchat and draw a geofence around the area you want the geofilter to be placed. This gives marketers full control of the area in which the filter will be seen. You have to pay for geofilters, but they’re relatively inexpensive. Snapchat has adjusted its pricing to offer an annual plan that allows you to maintain a geofenced area and swap out your creative filter as often as you like.
If you have been hiding under a rock the past couple of weeks you might have missed Snapchats biggest update, the Snap Map. This new feature allows users to share their location on an interactive map.
Think of it as a way for users to find their friends and join in on their activities. Well, that is how Snapchat is selling it. With the initial launch there has been a lot of fear in “strangers” finding users. This is is not 100% verified because the map will only show your friends. So a random user will not be able to find you.
As a marketer this new feature doesn’t lend itself to you. There is no advertising you can do in this and we don’t see that happening anytime soon. What you as a marketer can do with this feature is see what hot events are happening around you. If you want to do some event marketing and be where a lot of users are, check the map and see the live hot spots. If a sporting event is happening you will see a red spot on the map, and if you click on that red spot you will start seeing snapstories. Don’t worry it doesn’t share Snapchat usernames, just the content you are sharing. This is your time to send staff to these locations to do some guerilla marketing.
Overall the platform is still focusing on the user and not marketers. That could change in the near future because Snapchat is now open to investors and with dropping numbers the platform will need to start pulling in more dollars. For now, enjoy the platform and don’t stress about being perfect with it.